Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Dog information (breed, age, health status, vaccination records, behavioral history)
• Training goals and preferences
• Payment information
• Service preferences and booking history
• Communication preferences and feedback
• Emergency contact information

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our dog training services
• Create customized training programs for your dog
• Process payments and manage your account
• Communicate with you about appointments, training progress, and services
• Ensure the safety and well-being of your dog during training
• Provide follow-up support and training recommendations
• Comply with legal and regulatory requirements
• Improve our training methods and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To comply with legal requirements or court orders
• To protect our rights, property, or safety, or that of our clients and dogs
• With your explicit consent for veterinary referrals or emergency situations
• To trusted service providers who assist in our operations (payment processors, scheduling systems)
• In case of emergency situations involving your dog's health or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication protocols
• Staff training on data protection practices

5. Your Rights

You have the right to:

• Access your personal information and training records
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your dog's training progress reports
• File a complaint if you believe your privacy rights have been violated

6. Training Records and Documentation

We maintain detailed records of your dog's training progress, including:

• Training session notes and progress reports
• Behavioral assessments and recommendations
• Video recordings of training sessions (with your consent)
• Communication logs and follow-up notes

These records help us provide consistent, effective training and may be shared with you upon request.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information and training records for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Training records may be retained longer to provide ongoing support and reference.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: